Privacy policy

This policy explains how Cloud App Dev Digital handles personal data when you use cloudappdev.digital or contact us about app analytics engagements.

Data controller

Cloud App Dev Digital, 40 Thirsk Road, Blaenos, SA20 3HB, United Kingdom, is the controller for personal data described here. Email: hello@cloudappdev.digital. Phone: +44 070 6831 4147.

Data we collect

When you submit the contact form we receive your name, email address, optional phone number, service interest, and message content. If you email or call us, we process the details you provide. Server logs may include IP address and basic request metadata for security and reliability.

Why we process data

We use contact details to respond to enquiries, prepare proposals, deliver agreed analytics work, and maintain business records. Legal bases include legitimate interests in operating a consultancy site and responding to requests, and contract performance where an engagement is underway. Cookie preferences are stored as described in our cookie policy.

Retention

Enquiry records are kept for up to twenty-four months unless a longer period is needed for an active engagement or legal obligation. Engagement files follow the retention stated in the relevant statement of work, typically up to six years for accounting and dispute purposes.

Sharing

We do not sell personal data. We may use processors for email, hosting, or productivity tools under contracts that require appropriate safeguards. If you accept analytics cookies, those providers process data as described in the cookie policy.

International transfers

Where tools process data outside the United Kingdom, we rely on appropriate safeguards such as adequacy regulations or standard contractual clauses.

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, or portability where applicable, and you may object to processing based on legitimate interests. You may complain to the Information Commissioner’s Office. To exercise rights, contact hello@cloudappdev.digital.

Children

Our services are directed to organisations and professionals. We do not knowingly collect data from children.